Community Information

The next few weeks and perhaps months will be worrying and challenging for people in our community.   We understand that you may feel vulnerable during this time so we have a compiled a list of organisations and helplines both locally and nationally that can help you out in times of need.

We’ve also listed the arrangments our local doctors have put in place to protect you and their staff.

We know not everyone’s problem will be solved by this page, but we hope to get you a step in the right direction.  If we have forgotten anything or you have something to add please don’t hesitate to contact us.

Keep Active. Keep Connected.

Keep Active. Keep Connected. is a Facebook Group set up by BASICC and Ballybofey & Stranorlar Chamber of Commerce to share information about online events such as classes, workshops, online meetings, Facebook live events, etc offered by businesses, community groups and individuals in the Twin Towns during the Covid 19 Pandemic.   We want to let you know what’s happening, and how you can stay active and stay connected.

Follow this link

An Post – Covid 19 DEASP payment change

A further range of measures designed to assist customers in managing post office visits while maintaining access to cash has been unveiled this afternoon by An Post.

  • Welfare payments in post offices will be brought forward and paid on a double (two-week) basis to reduce the need for customers to leave home during the COVID-19 crisis.
  • Commencing Monday 23rd March, the payment of Social Welfare in Post Offices will be brought forward by a week resulting in the payment of two weeks’ Social Welfare payment. The timing of the payment will be dictated by the customer’s particular scheme or benefit type.
  • For those schemes/benefits where the payment is not brought forward next week, these payments will be brought forward for double payment during the week commencing 30th March.

Freephone services 

SeniorLine has been the national, confidential listening service for older people, run by trained older volunteers since 1998.  The coronavirus is a particular threat to older people and subsequently, SeniorLine has put in place a number of protocols to support our many older callers from all over Ireland. 

SeniorLine is a FREEPHONE service and our older callers can call free between 10am and 10pm every day of the year on 1800804591

Donegal County Council  has set up a dedicated community support helpline to assist at-risk members of the public in accessing non-emergency and non-medical supports and advice during the current public health emergency.  Donegal County Council support e-mail is  

Donegal County Council Freephone 1800 number is 1800 928 982.

Doctors Surgeries – Stranorlar

Millbrae Surgery – Surgery Closed to Patients.   

  • If you need a doctor please call 074-9131023.
  • Facebook:
  • Website:
  • Email:

The Health Centre Stranorlar

Support Organisations

RegionOrganisationAimed atContact details/ Opening hours
Finn ValleyFinn Valley Family Resource CentreProviding support to families across the Finn Valley with a range of needs.074-9131245
Corina Caterson Flynn - Project Manager - 086 0218645
Sally Mooney - Family Support Worker - 086 7960341
Theresa Quinn - Project administrator -
St Vincent De PaulSt Vincent de Paul focus on practical approach to dealing with poverty, alleviating its effects on individuals and families through working primarily in person-to-person contact by a unique system of family visitation and seeking to achieve social justice and equality of opportunity for all citizens.074-9173933
An Chead Cheim, College Court, BallybofeyProviding addiction
DonegalAlcohol ForumOffer support services for families, young people and those concerned about their own or others drinking via telephone, text message, email and video calls074 91 25596
JigsawFree support for young people 15 to 25 years old074 97 26920
Irish Wheelchair AssociationMon -Fri 9-2 0749177448. 2-5 is 0877448184
Pastoral Centre, DonegalFor queries regarding Child/ Family counselling074 9121853
National24/7 Suicide Helpline
Pieta provides therapy for those in suicidal distress, people engaging in self-harm, or those who have been bereaved by suicide, free of charge.1800 247 247
Text 'HELP' to 51444
Alone IrelandTelephone Service for older people concerned about covid 198am-8pm Monday-Friday on 0818 222 024.
Aware Support LineSupporting people with Depression and BiPolar1800 90 48 48
Bodywhys (Eating Disorders Associations of Ireland)
1890 200 444
ChildlineChildline is Ireland’s 24-hour national listening service for all children and young people (under the age of 18) in Ireland. It is private, confidential and non-judgemental and can be contacted for free from anywhere in Ireland.1800 66 66 66 (24/7), 
Text to 50101 (10am – 4am daily)
Chat online at (10am – 4am every day).
Citizens InformationGeneral information for the public on a range of citizens rights. Has pages dedicated to Covid 19 supports0761 07 4000 - Mon- Fri 9am-8pm
GROWSupporting those experiencing mental health problems1890 474 474
MABSMoney Advice, Budgeting Service, Helpline0761 07 2000
Mental Health IrelandMental Health Ireland is a national voluntary organisation which was established in 1966 as the Mental Health Association of Ireland. MHI’s aim is to promote positive mental health and wellbeing to all individuals and communities in
National LGBT Helpline1890 929 539
National Rape Crisis 24/7 Helpline1800 778 888
Reach OutOnline Youth Mental Health
Parent Lineto assist and support you in dealing with the challenges of parenting.1890 927 927
Senior LineA freephone number for older callers providing support on coronavirus1800804591
ShineSupport people affected by mental ill health1890 621 631
Suicide Bereavement Liason Service085 877 2028
The SamaritansOffering listening and support to people and communities in times of needCall 116123 “anytime day or night”
Text: 087 260 9090
TravelWiseFor people with travel related concerns016131733
Women’s Aid IrelandFree national domestic violence helpline1800341900
NationalNowDoc out of Hours1850 400 911
HSEFor you or someone you may know who may have symptoms of covid 191850241850
BASICC / Ballybofey and Stranorlar Chamber of Commerce
Railway Rd
Co Donegal
074 91 90909