The next few weeks and perhaps months will be worrying and challenging for people in our community. We understand that you may feel vulnerable during this time so we have a compiled a list of organisations and helplines both locally and nationally that can help you out in times of need.
We’ve also listed the arrangments our local doctors have put in place to protect you and their staff.
We know not everyone’s problem will be solved by this page, but we hope to get you a step in the right direction. If we have forgotten anything or you have something to add please don’t hesitate to contact us.
Keep Active. Keep Connected.
Keep Active. Keep Connected. is a Facebook Group set up by BASICC and Ballybofey & Stranorlar Chamber of Commerce to share information about online events such as classes, workshops, online meetings, Facebook live events, etc offered by businesses, community groups and individuals in the Twin Towns during the Covid 19 Pandemic. We want to let you know what’s happening, and how you can stay active and stay connected.
An Post – Covid 19 DEASP payment change
https://www.anpost.com/Media-Centre/News/An-Post-Covid-19-DEASP-payments-(1)
A further range of measures designed to assist customers in managing post office visits while maintaining access to cash has been unveiled this afternoon by An Post.
- Welfare payments in post offices will be brought forward and paid on a double (two-week) basis to reduce the need for customers to leave home during the COVID-19 crisis.
- Commencing Monday 23rd March, the payment of Social Welfare in Post Offices will be brought forward by a week resulting in the payment of two weeks’ Social Welfare payment. The timing of the payment will be dictated by the customer’s particular scheme or benefit type.
- For those schemes/benefits where the payment is not brought forward next week, these payments will be brought forward for double payment during the week commencing 30th March.
Freephone services
SeniorLine has been the national, confidential listening service for older people, run by trained older volunteers since 1998. The coronavirus is a particular threat to older people and subsequently, SeniorLine has put in place a number of protocols to support our many older callers from all over Ireland.
SeniorLine is a FREEPHONE service and our older callers can call free between 10am and 10pm every day of the year on 1800804591
Donegal County Council has set up a dedicated community support helpline to assist at-risk members of the public in accessing non-emergency and non-medical supports and advice during the current public health emergency. Donegal County Council support e-mail is covidsupport@donegalcoco.ie.
Donegal County Council Freephone 1800 number is 1800 928 982.
Doctors Surgeries – Stranorlar
Millbrae Surgery – Surgery Closed to Patients.
- If you need a doctor please call 074-9131023.
- Facebook: https://www.facebook.com/Millbrae-Surgery-Stranorlar-104631381164131/
- Website: http://millbraesurgerystranorlar.com/
- Email: scripts@millbraesurgery.com
The Health Centre Stranorlar
- If you need a doctor please call 074-9131344. (074) 913 1344
Support Organisations
| Region | Organisation | Aimed at | Contact details/ Opening hours |
|---|---|---|---|
| Finn Valley | Finn Valley Family Resource Centre | Providing support to families across the Finn Valley with a range of needs. | 074-9131245 Corina Caterson Flynn - Project Manager - 086 0218645 Sally Mooney - Family Support Worker - 086 7960341 Theresa Quinn - Project administrator - admin@finnvalleyfrc.ie |
| St Vincent De Paul | St Vincent de Paul focus on practical approach to dealing with poverty, alleviating its effects on individuals and families through working primarily in person-to-person contact by a unique system of family visitation and seeking to achieve social justice and equality of opportunity for all citizens. | 074-9173933 www.svp.ie |
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| An Chead Cheim, College Court, Ballybofey | Providing addiction support | ancheadcheimballybofey@gmail.com | |
| Donegal | Alcohol Forum | Offer support services for families, young people and those concerned about their own or others drinking via telephone, text message, email and video calls | 074 91 25596 info@alcoholforum.org |
| Jigsaw | Free support for young people 15 to 25 years old | 074 97 26920 Email: donegal@jigsaw.ie |
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| Irish Wheelchair Association | Mon -Fri 9-2 0749177448. 2-5 is 0877448184 | ||
| Pastoral Centre, Donegal | For queries regarding Child/ Family counselling | 074 9121853 | |
| National | 24/7 Suicide Helpline Pieta | Pieta provides therapy for those in suicidal distress, people engaging in self-harm, or those who have been bereaved by suicide, free of charge. | 1800 247 247 Text 'HELP' to 51444 |
| Alone Ireland | Telephone Service for older people concerned about covid 19 | 8am-8pm Monday-Friday on 0818 222 024. | |
| Aware Support Line | Supporting people with Depression and BiPolar | 1800 90 48 48 Email: supportmail@aware.ie |
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| Bodywhys (Eating Disorders Associations of Ireland) | www.bodywhys.ie 1890 200 444 |
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| Childline | Childline is Ireland’s 24-hour national listening service for all children and young people (under the age of 18) in Ireland. It is private, confidential and non-judgemental and can be contacted for free from anywhere in Ireland. | 1800 66 66 66 (24/7), Text to 50101 (10am – 4am daily) Chat online at Childline.ie (10am – 4am every day). |
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| Citizens Information | General information for the public on a range of citizens rights. Has pages dedicated to Covid 19 supports | 0761 07 4000 - Mon- Fri 9am-8pm https://www.citizensinformation.ie/en/ |
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| GROW | Supporting those experiencing mental health problems | 1890 474 474 www.grow.ie |
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| MABS | Money Advice, Budgeting Service, Helpline | 0761 07 2000 | |
| Mental Health Ireland | Mental Health Ireland is a national voluntary organisation which was established in 1966 as the Mental Health Association of Ireland. MHI’s aim is to promote positive mental health and wellbeing to all individuals and communities in Ireland. | www.mentalhealthireland.ie | |
| National LGBT Helpline | 1890 929 539 | ||
| National Rape Crisis 24/7 Helpline | 1800 778 888 Email: counselling@rcc.ie |
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| Reach Out | Online Youth Mental Health Support | www.ie.reachout.com | |
| Parent Line | to assist and support you in dealing with the challenges of parenting. | 1890 927 927 www.parentline.ie |
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| Senior Line | A freephone number for older callers providing support on coronavirus | 1800804591 | |
| Shine | Support people affected by mental ill health | 1890 621 631 | |
| Suicide Bereavement Liason Service | 085 877 2028 | ||
| The Samaritans | Offering listening and support to people and communities in times of need | Call 116123 “anytime day or night” Text: 087 260 9090 email: Jo@samaritans.org |
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| TravelWise | For people with travel related concerns | 016131733 | |
| Women’s Aid Ireland | Free national domestic violence helpline | 1800341900 | |
| MEDICAL | |||
| National | NowDoc out of Hours | 1850 400 911 | |
| HSE | For you or someone you may know who may have symptoms of covid 19 | 1850241850 |