The information on this page is dedicated to providing information and details of support available to elderly people in the Twin Towns. It includes:
- Guidance on Cocooning
- Services available from An Post
- Details for doctors surgeries
- Details of support organisations
- A link to our volunteers list where you can get help.
Guidance on cocooning to protect people over 70 years
Cocooning is a measure to protect those over 70 years or those extremely medically vulnerable by minimising interaction between them and others. This means that these people should not leave their homes. Even within their homes should minimise all non-essential contact with other members of their household.
A community support action plan being led by the Communications Workers’ Union (CWU) and An Post will see An Post delivery staff across Ireland ‘checking-in’ with older and vulnerable people along their delivery route at least once a week. Any requests for provisions or medicines will be relayed directly back to the local HSE team. An Post will also support the delivery of such essential supplies back to these customers. An Post announced special community support initiatives :
- Postal Delivery staff will check-in on or older/vulnerable customers along their postal routes across the country
- A free mails and parcels pick up service for these same housebound customers
- A newspaper-ordering and delivery service for all customers, currently being set up in conjunction with national and local newspaper groups.
A further range of measures designed to assist customers in managing post office visits while maintaining access to cash has been unveiled this afternoon by An Post. Post Offices are also implementing
- earlier opening hours on traditional pension payments days,
- enhanced security and distancing measures in post offices and
- the extension of the ‘Temporary Agent’ facility for customers.
Freephone services for older callers
SeniorLine has been the national, confidential listening service for older people, run by trained older volunteers since 1998. The coronavirus is a particular threat to older people and subsequently, SeniorLine has put in place a number of protocols to support our many older callers from all over Ireland.
SeniorLine is a FREEPHONE service and our older callers can call free between 10am and 10pm every day of the year on 1800804591
Donegal County Council has set up a dedicated community support helpline to assist at-risk members of the public in accessing non-emergency and non-medical supports and advice during the current public health emergency. Donegal County Council support e-mail is firstname.lastname@example.org.
Donegal County Council Freephone 1800 number is 1800 928 982.
Doctors Surgeries – Stranorlar
Millbrae Surgery – Surgery Closed to Patients.
- If you need a doctor please call 074-9131023.
- Facebook: https://www.facebook.com/Millbrae-Surgery-Stranorlar-104631381164131/
- Website: http://millbraesurgerystranorlar.com/
- Email: email@example.com
The Health Centre Stranorlar
- If you need a doctor please call 074-9131344. (074) 913 1344
A number of organisations have offered voluntary support to elderly or vulnerable people who need assistance at this time. You can find full details on this page.
|Region||Organisation||Aimed at||Contact details/ Opening hours|
|Finn Valley||Finn Valley Family Resource Centre||Providing support to families across the Finn Valley with a range of needs.||074-9131245
Corina Caterson Flynn - Project Manager - 086 0218645
Sally Mooney - Family Support Worker - 086 7960341
Theresa Quinn - Project administrator - firstname.lastname@example.org
|St Vincent De Paul||St Vincent de Paul focus on practical approach to dealing with poverty, alleviating its effects on individuals and families through working primarily in person-to-person contact by a unique system of family visitation and seeking to achieve social justice and equality of opportunity for all citizens.||074-9173933
|An Chead Cheim, College Court, Ballybofey||Providing addiction email@example.com|
|Donegal||Alcohol Forum||Offer support services for families, young people and those concerned about their own or others drinking via telephone, text message, email and video calls||074 91 25596
|Irish Wheelchair Association||Mon -Fri
2pm -5pm is 0877448184
|Pastoral Centre, Donegal||For queries regarding Child/ Family counselling||074 9121853|
|National||24/7 Suicide Helpline|
|Pieta provides therapy for those in suicidal distress, people engaging in self-harm, or those who have been bereaved by suicide, free of charge.||1800 247 247
Text 'HELP' to 51444
|Alone Ireland||Telephone Service for older people concerned about covid 19||8am-8pm Monday-Friday on 0818 222 024.|
|Aware Support Line||Supporting people with Depression and BiPolar||1800 90 48 48
|Citizens Information||General information for the public on a range of citizens rights. Has pages dedicated to Covid 19 supports||0761 07 4000 - Mon- Fri 9am-8pm
|GROW||Supporting those experiencing mental health problems||1890 474 474
|MABS||Money Advice, Budgeting Service, Helpline||0761 07 2000|
|Mental Health Ireland||Mental Health Ireland is a national voluntary organisation which was established in 1966 as the Mental Health Association of Ireland. MHI’s aim is to promote positive mental health and wellbeing to all individuals and communities in Ireland.||www.mentalhealthireland.ie|
|Senior Line||A freephone number for older callers providing support on coronavirus||1800804591|
|Shine||Support people affected by mental ill health||1890 621 631|
|Suicide Bereavement Liason Service||085 877 2028|
|The Samaritans||Offering listening and support to people and communities in times of need||Call 116123 “anytime day or night”
Text: 087 260 9090
|TravelWise||For people with travel related concerns||016131733|
|Women’s Aid Ireland||Free national domestic violence helpline||1800341900|
|National||NowDoc out of Hours||1850 400 911|
|National||HSE||For you or someone you may know who may have symptoms of covid 19||1850241850|